The Lakeside Hotel & Leisure Centre - Killaloe

The hotel is in a superb location overlooking the River Shannon. Our group enjoyed good wholesome food at reasonable cost and served by very friendly staff. The hotel boasts magnificent gardens for young and old alike to wander in. Our group consisted of a mature sophisticated 'hen party' and from the moment of our arrival the staff embraced and joined in the fun and banter of the occasion without the slightest hesitation. We look forward to returning to the Lakeside for a birthday occasion shortly and I can't wait. Well done to the Hotel and Staff -

I liked everything about the Hotel and the staff who were most obliging and served us complimentary tea & sandwiches on our late return to the hotel on Saturday night. Many thanks again.

friendliness of the staff, comfortable room, fine breakfast, stunning scenery

The hotel was lovely we were at a wedding there the food was yum for the wedding meal. hotel room was very nice 3 beds and a cot (if we had a family we would be sorted) girls in reception were very nice. looked lovely outside but it was -100 degrees so couldnt go outside. cant comment on the breakfast as i was a bit too hungover but all in all would def recommend it

The Noise we experienced on our last night stay was very disturbing due to a wedding party that went on after 5:30am and stop both myself and my wife from having a good nights sleep. The very loud singing and shouting was not in keeping with this establishment as there is a Ballroom at this venue which should be used for such events so as not to disturb other hotel guests.

Needed hoovering, and window cleaning. Bar staff could be more accommodating a bit more friendly. Reception staff very helpful and happy. The internal windows in dining room quite grubby and full of finger marks. They would need to brush up on their attention to detail.

Friendly place to stay great location with very good food. Nice size rooms with very comfy beds and the staff are very helpful I will go out of my way to stay there

very nice lovely hotel staff very friendly.

Pure luxury , fantastic we stayed there as was attending a wedding in hotel , also beautiful leisure centre pool etc , excellent food :-)

The Staff were excellent. Food was great, location great also. We were attending a wedding , great venue.

Unbelievable checking in times. I ran a major racecourse in Dublin for a number of years, where we catered for 20000 people On an average race day. Your hotel booked a wedding at 3pm and your check in time is 3pm. In this day and age, service is paramount to good business. Your event co-ordinator needs to reassess this. Move the wedding to 4pm!! Not rocket science.We travelled from Dublin.Or hire a couple of extra cleaners if you cant turn a few bedrooms around in an efficient manner.!! You should check out the service in other hotels and see how other hotels go the extra mile for their guests, especially in a recession!! You are in the hospitality business, be a bit more hospitibal!!!!Or use common sense!!

Excellent staff, very friendly manner. Food in bar excellent and breakfast variety superb, would recommend to family and friends. Location breathtaking, especially looking out at from the breakfast table ! A lovely stay all round.

Unfortunately we were in room 105 which on the Saturday night was above the smoking hut and with a dinner dance on meant noise until about 2.30am. This was followed by loud talking in the corridor as the room is at the top of the stairs and everyone stopped to have a final chat before going to bed, this was made worse when a prolonged arguement took place close to our room trying to get a person to bed, this went on to 5.30am. In future we would ask for a room with a different perspective. The Sunday evening was quiet and peaceful. This incident was unfortunate and wpold not put us off staying again.

The staff were very helpful and friendly and the hotel had a great atmosphere. The food was very tasty and the hotel rooms were comfortable. The cost was also affordable.

Location

Lack of hairdryers, inaccessibility of plugs for kettle, no room service menu, no food after 9.00am Poor slow attention from bar staff serving food

staff pleasant and friendly atmosphere and great food

everything really. the room was old but however was very comfortable and spacious and was equipped with all you would expect. break was lovely oddering a great selection to cater for all tastes

we could nt control the heating from the room as the radiator knobs seemed to be missing. also the power in the shower was minimal..